Roles

See what Syncra changes in your working day.

Choose your role to see the issue that needs attention, the information behind it and the next action your team can take.

Your role

One role, one situation, one decision.

Every role sees a different part of the same event. Select yours and follow it from the state change to the person who acts on it.

Fleet managerAvailable now

Know which assets need attention before the next status call.

A wheel loader stops at 09:47. Nobody notices until the 11:00 haul is already running late.

The decision

Which asset needs attention now — and who owns it?

State, latest update, affected job, owner and next action sit in one view — before anyone picks up the phone.

See the Fleet workflow
What Syncra shows you
Asset
LDR-022 · Wheel loader
State
Unexpected stop · 09:47
Affected job
Haul-2847 · Route 4
Owner
M. Ranta · Dispatcher

Illustrative demo data.

Available today
  • Asset identity, current state and last update time
  • Recent activity for that asset
  • Exception raised and linked to the affected job
  • Owner and next action recorded
  • Resolution status kept on the record
Planned
  • Utilisation and cost comparison across the fleet
  • Suggested re-dispatch
All roles

Find your role.

Each role, the decision it owns and how far Fleet reaches today.

  • Fleet manager

    Available now

    Know which assets need attention before the next status call.

    Which asset needs attention now — and who owns it?

    Open the fleet manager view
  • Dispatcher

    Fleet view available

    See the asset issue before it disrupts the next assignment.

    Should the 11:00 haul be reassigned now, or wait?

    Open the dispatcher view
  • Site manager

    Planned workflow

    Know what needs attention before the next delivery.

    Is the site ready for what is arriving next?

    Open the site manager view
  • Responsible site manager

    Fleet view available

    Follow unresolved issues and the people handling them.

    Which deviation needs intervention — and is it documented?

    Open the responsible site manager view
  • Foreperson

    Planned workflow

    Make blockers visible to the people who can help.

    Can the crew complete today's planned work?

    Open the foreperson view
  • Project director

    Planned workflow

    See which operational issue needs your decision.

    Where should you intervene first?

    Open the project director view
Product evidence

The same event, from state change to resolution.

One record carries the exception, the affected job, the owner and the next action — whichever role is reading it.

One event, end to endAvailable now
Sample data — event LDR-022, wheel loader
01Latest state
Unexpected stop · 09:47
Machine telematics
02Exception
Stopped outside a planned break
Raised on the state change
03Affected job
Haul-2847 · Aggregates delivery to Central Site
Central Site
04Owner
M. Ranta · Dispatcher
Assigned at 09:52
05Next action
Confirm cause, reassign the 11:00 haul
Recorded on the exception
06Resolution status
Open since 09:52
Kept on the record

The workflow above is product. The values are a worked example, not a customer result.

Open the Fleet workflow
Assess your operation

A few questions on how your team works today. Optional, no account needed.

Request a demo, or tell us which workflow you need fixed first.

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